It needs an AI workforce.
ALTAM™ is an AI workforce platform being built to help businesses deploy, connect and manage AI employees across real business workflows — the orchestration layer between your people, AI models, business knowledge, workflows and existing systems.
AI should amplify human potential — not replace it.
Businesses already have software.
ALTAM is being designed to help connect these pieces into an intelligent workforce layer.
Shopify made it easier for businesses to establish and operate digital commerce without building the entire infrastructure themselves. ALTAM's vision is similar for AI-powered work — no team of AI engineers required.
AVA is the first AI employee powered by ALTAM. AVA can be configured to support customer-facing and internal workflows such as:
Respond to approved inquiries, retrieve information and escalate complex requests.
Capture inquiries, ask qualification questions and route opportunities.
Help customers move from inquiry to scheduled next step.
Collect required information and initiate defined workflows.
Trigger approved follow-up processes based on business rules.
Help employees or customers retrieve approved organizational information.
Move information and tasks through defined processes.
AVA is the beginning of the ALTAM vision. Over time, organizations may require different AI employees for different responsibilities.
Customer interaction, intake, qualification, scheduling and workflow coordination.
Prospecting support, qualification and approved follow-up workflows.
Administrative coordination, reporting and repetitive operational processes.
Organizational knowledge retrieval and employee support.
Project coordination, status collection, documentation and workflow support.
The objective is not to create digital people for novelty. The objective is to assign AI clearly defined business responsibilities.
AI technology is changing quickly. Businesses shouldn't have to rebuild their operations every time AI technology changes. ALTAM's architecture is being designed around a model-agnostic philosophy.
AI workers configured around specific business responsibilities.
Approved information, documentation and data sources AI employees can use when completing tasks.
Rules defining what happens, when it happens and which system or person participates next.
Connections between AI employees and authorized business applications.
Permissions, escalation rules, approval points and activity controls appropriate to each workflow.
Repetitive processing, information retrieval, pattern recognition, communication support and workflow execution.
Judgment, accountability, relationships, leadership, creativity, empathy and complex decision-making.
Let AI handle more of the repetition. Give people more time for what matters.
AI transformation does not have to begin with a massive technology project. Start with one measurable business problem.
Identify where your organization is losing time, money or opportunities.
Map the workflow and determine where AI can create measurable value.
Configure an ALTAM AI employee around the selected responsibility.
Integrate approved business information and systems where appropriate.
Define permissions, human approval points and escalation rules.
Introduce the AI employee into the selected workflow.
Track business outcomes.
Deploy additional workflows only after value has been demonstrated.
Specific capabilities vary by implementation and should be validated against the organization's security, privacy, regulatory and operational requirements.
Designed for businesses ready to put their first AVA AI Employee to work.
“Bring us one business problem — we'll determine whether AVA can help solve it.” Founding customers help shape the product and receive preferential pricing at general availability.
Client Zero participants receive early access to AVA capabilities, direct input into relevant product development, and access to preferential founding-customer pricing when AVA subscription plans become generally available.
Limited founding-customer availability. Applications are reviewed to ensure AVA is appropriate for the proposed workflow.
Your AVA employee can be configured around the work your business repeatedly handles.
Help respond to inquiries, collect information, route requests, schedule appointments and escalate conversations when human assistance is required.
Help respond to incoming leads, ask qualification questions, follow up with prospects and move qualified opportunities toward your sales team.
Help answer common questions, classify requests, retrieve approved information and escalate exceptions.
Help manage repetitive intake, administrative requests, information collection, reminders and workflow coordination.
You don't need all four. We start by identifying the one workflow that can create the greatest measurable value for your business.
AVA is designed around human oversight. Your organization determines:
AVA handles the repetitive work. Your people handle the decisions that need people.
Consider a team spending time each week on repetitive work — adjust the sliders to estimate the annual cost.
If automation could responsibly reduce a meaningful portion of that manual work, your team could redirect those hours toward customers, growth, and problem-solving.
ALTAM is developed by Pecaro Consulting Inc., combining business transformation, technology delivery and AI automation. Successful AI transformation requires understanding:
Pecaro helps organizations identify where AI belongs before implementing the technology.
ALTAM exists to give time back to the things that matter.
Meet AVA.
AVA is the first AI employee powered by ALTAM, and we're inviting selected organizations to help build the future of AI-powered work through the AVA Client Zero Program. Bring us one business problem — we'll determine whether AVA can help solve it.